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Contact Affymetrix by Phone

Affymetrix Telephone Support Main Menu

Affymetrix Telephone Support Main Menu

Call us at 1-888-362-2447 and an Affymetrix representative will respond to your inquiries. To better route your call, select from the following options.




Press 1 for technical support

Then select one of the following options:

Press 1

Press 2

Press 3

Press 4

Microarray products

USB® products

Former Panomics products, including QuantiGene® and Procarta® products

Anatrace® products



Press 2 for customer service

To order products, verify pricing, check shipments, and report ordering issues, our dedicated customer service representatives can provide order history and account information.

Press 1

Press 2

Press 3

Press 4

Microarray products

USB® products

Former Panomics products, including QuantiGene® and Procarta® products

Anatrace® products



Press 3 for service contract pricing and renewals for microarray products

For more information or to obtain a quote for instrument service and software maintenance agreements offered by Affymetrix.



Press 4 for general product information or to learn how to become an Affymetrix customer.


Press 5 to access the company directory.


Press 0 for all other inquiries

During normal business hours, an operator will assist to direct your call to the appropriate department.


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